How much do we care about customers’ sample box

2019-08-14

Why there should be a sample box before bulk order?

Printing & Packaging is a highly custom required industry, sample box can proof customer’s idea and manufacturer’s understanding per the conversation. To check the size, printing, printing finish or even how manufacturer packs the sample- it shows how careful they are considering about orders. So if you are first time doing business with us or not rush on bulk orders, we strongly recommend you to get a sample box or free sample box (this is only available for order confirmation)


Common issues on sample box

A few years ago, we didn’t realize that we should help customers develop packaging together, offering more opinions for select. When customer received the sample box, they said: ” Hey Alex, the sample box is great, however, I would like to know if we change the surface paper to another kind, could you make a sample?” When we got this email, feeling why we didn’t ask customer about this if we did…Then we take another 7 days to finish new sample box with texture and different colour. We feel shame to waste customer’s time, deeply!

We arrange a special meeting on this topic, finally decide to ask all customer who needs samples for multiple choice before sample starts. We always suggest customer take specialty texture paper, different thickness paper, even different cardboard material.

After that, all our customers are happy for the samples, few of them will ask for more choice. We know customer’s taste, you just let us know your requirement.


Does the cost high for multiple opinion sample than a single sample?

Definitely, it’s higher, but allow me to explain. For example, you ask a custom printed rigid box with size 20*10*5cm, cost you around USD100 with delivery cost. After our suggestion, you just need to pay USD150 in total for 3 different paper material or different printing samples! Think about it, Plus 50 US dollars you will get another two, worthy!

What does this mean for you?

  1. You have more choice of your product custom packaging boxes, match your products and compare.
  2. Saving develop costs, enjoy our refund policy one you put your orders.
  3. Saving time, it also takes only 7 days to make multiple samples. In near future, we are able to short this time in four days.


Our Team
  • Kevin Zou
    Kevin Zou

    Kevin zou profile Kevin zou who a sales in Risun-print company years.Have a good skill on print industry .Youth and smart .Good edcuational background ,graduate from normal univerisity .Representative Risun-print company attend the" Guangzhou Fair" and "Hongkong Fair" several years.All question about the paper packaging would get a perfect answer if talk with him.

  • Emily Yang
    Emily Yang

    Sales Emily Yang is a professional sales in our risun for almost three years. She is good at provide professional advise about packaging solutions. She is familiar with foreign trading process and printing craftwork. The order of luxury gift box is her advantage. Any questions, please do not hesitate to tell her.

  • Lucy Li
    Lucy Li

    Sales Lucy , a sales in Risunprint, works in the foreign trade department for years. She is familiar with foreign trading process and printing craftwork. Not only communicating with foreigners, but also providing suggestions about the craftwork of packaging boxes and bags are her strengths. Her professional and efficient response will make communication more smooth. Any questions and sample requires, please do not hesitated to let her know.

  • Alex Zhang
    Alex Zhang

    Manager of the marketing department Alex Zhang,the manager of the marketing department of Risun-print company.Graduate from Guangzhou Univerisity in the year 2002 .He has won "Top 10 player "in the Guangzhou golfer amateur game in 2010. As a team's leader ,he not only good at how to managment team,but also have good knowledge of paper print industry .He was visit several customers company in Europe,communicate with clients for any demand of the business.Share information and give some help.He as a famours brand living in Risun-print company.

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